ITIL® V3 Foundation for IT Service Management (HF421C)
ITIL Foundation Course Outline
This 3-day course introduces the concepts of IT Service Management (ITSM) based on Version 3 of the IT Infrastructure Library (ITIL). It describes the IT Service Management Lifecycle. It also provides a set of specialized organizational capabilities for providing value to customers in the form of services.
To book onto the following ITIL public courses please contact SPOCE on +44 (0)1202 736373 or click here.
| Location | Price | Nov 08 | Dec 08 | Jan 09 | Feb 09 | Mar 09 | Apr 09 | May 09 | Jun 09 | Jul 09 | Aug 09 | Sep 09 | Oct 09 |
| Highfield | £795 | 2-4 | 13-15 | 3-5 | 12-14 | ||||||||
| Manchester | £795 | 9-11 | |||||||||||
| London | £795 | 18-20 | 3-5 | 7-9 | 9-11 | ||||||||
| Dublin | £795 | 16-18 | 13-15 | 3-5 | 12-14 | ||||||||
| Belfast | £795 | 3-5 | 7-9 | 9-11 |
ITIL Foundation Course Outline
ITIL Courses are run in association with HP Education. HP Education services are governed by the HP Education Services Terms and Conditions