The following are exam and 7 day elearning packages, certainly not for the faint-hearted, they do however come with 7 days complementary access to accredited eLearning to give you the best chance of success in the exams. ITIL® is a registered trade mark of AXELOS Ltd, used under permission of AXELOS Limited. All rights reserved. The ITIL® course on this page is offered in partnership with IT Training Zone Ltd. an ATO of AXELOS Limited.Click here to view the full eLearning packages
ITIL™ Passport contains learning modules for Foundation level study and qualification.
ITIL® is a registered trade mark of AXELOS Ltd, used under permission of AXELOS Limited. All rights reserved. The ITIL® course on this page is offered in partnership with IT Training Zone Ltd. an ATO of AXELOS Limited.
Bulk Corporate licenses also come with supervisory access to a fully featured Learning Management System with comprehensive user management and reporting capabilities. Options to host it on your own SCORM compliant LMS are also available please contact us to discuss your specific needs. Info for Resellers and affiliates.
To complete the Introduction level, we recommend about 5 hours for learning and reflection. Foundation level requires approximately 20 hours of study. This study will be a mixture of computer-based training using the e-Learning, reference to the support documents (provided within the product), and completion of the Tasks and Tests. Depending on other commitments, you will require anything from 2 weeks to 6 months to complete this learning.
Purchasing this product provides you with a license to use ITIL® Passport for a period of 7 days from the date of purchase or a date of your choice. During this period the product is supported to ensure that the content is consistent with the method syllabus. The e-Learning and Practitioner Exams are valid for 6 months from the date of the initial purchase.
If you find that time passes by more quickly than you thought, then you can extend the license and exam time as follows:
a) 7-day License Extension - £29 + VAT
b) 3-month License Extension - £99 + VAT
c) 6-month License Extension - £179 + VAT
It is advisable to identify a date for completion of the self study to help focus on completion. 3 weeks notice applicable to arrange the exam. Failure to attend your confirmed exam event may result in transfer charges being applied (see Terms & Conditions).
For information on other Passport/Accredited eLearning products please click the links below
PRINCE2 Agile Passport | PRINCE2 Passport | AgilePM Passport | ITIL Passport | BBC Passport | BA Passport | APM PFQ Passport | Resilia - Cyber Resilience Passport
You can choose to take your exams either online or at one of our exam centres.
Online Foundation Exam
Take your ITIL Foundation exam online! This exam option is available using your own webcam and microphone (Valid ID required) and allows you to take the exam in the comfort of your own home at a convenient time without the need for a physical invigilator.
It is ideal for candidates who may not have access to exam centres or those who may not be able to get to an exam centre.
Please note a minimum of 3 weeks notice is normally applicable to arrange online exams.
Passport Flexi Passport Flexi is a great way to spread out the costs of your ITIL® training. Here's how it works:
1. Purchase your Passport Practitioner e-Learning for £249 + VAT
or Purchase the Passport Introduction e-Learning for £99 + VAT, you can swap the amount paid at any time when you upgrade to the Foundation eLearning
2. Using Passport, study the method until you are ready to take the exams
3. Book your foundation exam - £299 + VAT
To book your exam, please contact SPOCE on +44 (0)1202 736373.
Any recent Desktop/Laptop/Tablet with internet connectivity and based on a modern operating system (Windows8®,Windows7®, Windows Vista®, MAC OSX, Linux, iPad iOS 7, Kindle Fire, Android based Tablets) with a latest version of the Web Browser viz. Chrome, Firefox, Internet Explorer 11, (Safari on MAC OSX).
SPOCE's Service Level Agreement (SLA) for responding to e-Learning enquiries are -