ITIL® Expert; Managing Across the Life-cycle (5 Day)

ITIL Managing Across the Lifecycle (MALC) is the Capstone examination for the scheme. Candidates who have gained a number of ITIL certifications are eligible to take this course and examination, and will be eligible for the ITIL Expert Level Award following successful completion.

To take the MALC examination, candidates must hold the ITIL Foundation qualification, must have achieved a minimum of 17 credits from ITIL intermediate (or earlier) certifications, and must complete an accredited training course.

The ITIL Certificate in Managing across the Lifecycle is a free-standing qualification, but is also the final module of the Service Lifecycle and/or Service Capability modules that lead to the ITIL SM Expert in IT Service Management. The purpose of this course is to impart and test knowledge across the contents of the ITIL v3 core books; focusing on business, management and supervisory objectives, purpose, processes, functions and activities, as well as on the interfaces and interactions between the processes addressed in the five core ITIL V3 books. The course is interactive, combining presentation sessions and group exercises, with plenty of opportunity for questions and discussion. On completion of the course and the required personal study, delegates will be able to sit the ITIL Expert examination in Managing across the Lifecycle worth 5 credits.

What Are The Course Objectives?

The key objectives of this course are to enable participants to:

Course Content:

What examinations are taken on the course?

ITIL® Expert Managing Across the Life-cycle Exam: 90 Mins, closed book, Nine complex multiple-choice questions choice questions