getModuleConfig("Smartwave_Porto")->version; -->?>

Product was successfully added to your shopping cart.
20% off APM PMQ 12th July live online.

You have no items in your shopping cart.

ITIL e-Learning

ITIL® Passport e-Learning

ITIL® Passport - is the leading accredited eLearning for ITIL Service Management. It aim's to provide you with a straightforward (self-paced) route to achieving your ITIL Foundation Certificate in IT Service Management. This e-Learning package is available as web based online access. There are no pre-requisites for this product, although experience in an IT environment would be beneficial.

Our accredited e-learning can also be used to support your claim for up to 21 Category-C PDUs for the PMI's Continuing Certification Requirements Scheme (CCRS). See all about earning and claiming your PDUs.

eLearning £299

Buy Now
  • ITIL® Passport eLearning - Foundation
  • Accredited Trainer Support
  • 21 Category-C PDUs
  • Groupon price - $39/- (inclusive of VAT)
    Redeem Now - $39

Steps to avail of this offer

  • 1. Please place an order on Groupon before the offer ends. You will be provided with a Voucher code.
  • 2. To Redeem the voucher, please return to this page and click on 'Redeem Now' (or call +44(0)1202 736373) against the respective package above. Enter the Groupon Voucher Code to apply the offer price. You will then be provided with your online access to the learning material.
  • 3. When you are ready to take your exams please contact SPOCE to arrange your exams (note: 3 weeks advance notice is required).
[All Users] Please contact SPOCE for advice on routes and options for practitioner certification and other qualifications in Project, Programme & Risk and Services Management best practices.

Please click on the tabs below (Contents, Study Time, Exam Info, Upgrade Options, Tech Requirements, etc) for more information. Please email, call on +44 1202 736373 or click 'Contact Us' above for any clarifications.

Having Trouble with Redemption? Here is a quick guide on how to redeem your voucher for instant access to your learning ... PDF Guide | Video Guide

ITIL®: Passport Demo

Try a sample of the ITIL® Passport module to get a taste of the SPOCE's well acclaimed and accredited eLearning

What does ITIL® e-Learning contain?

ITIL® Passport contains learning modules for Foundation level study and qualification.

e-Learning for ITIL Example 1e-Learning for ITILe-Learning for ITIL Example 3
  • 9 learning modules with associated interactive lessons
  • High quality motion graphic videos for each lesson
  • Notes to support each lesson
  • Module level foundation tests directly aligned to the PRINCE2 Agile syllabus
  • ITIL® Foundation exam simulations with feedback.
  • Interactive exercises, tasks and games to consolidate the learning
  • Extensive Exam Approaches module to support the “Objective Testing” Practitioner exam
  • Progress reporting facility, Online support forums and chat (online)

Bulk Corporate licenses also come with supervisory access to a fully featured Learning Management System with comprehensive user management and reporting capabilities. Options to host it on your own SCORM compliant LMS are also available please contact us to discuss your specific needs. Info for Resellers and affiliates.

How long should I study for?

To complete the Introduction level, we recommend about 5 hours for learning and reflection. Foundation level requires approximately 20 hours of study. This study will be a mixture of computer-based training using the e-Learning, reference to the support documents (provided within the product), and completion of the Tasks and Tests. Depending on other commitments, you will require anything from 2 weeks to 6 months to complete this learning.

Purchasing this product provides you with a license to use ITIL® Passport for a period of 6 months from the date of purchase. During this period the product is supported to ensure that the content is consistent with the method syllabus.

It is advisable to identify a date for completion of the self study to help focus on completion. 3 weeks notice applicable to arrange the exam. Failure to attend your confirmed exam event may result in transfer charges being applied (see Terms & Conditions).

For information on other Passport/Accredited eLearning products please click the links below
PRINCE2 Agile Passport | PRINCE2 Passport | AgilePM Passport | ITIL Passport | MSP Passport | BBC Passport | BA Passport | APM PFQ Passport | Resilia - Cyber Resilience Passport | BRMP eLearning | DevOps eLearning | VeriSM eLearning | COBIT eLearning | ISO 20000 eLearning | SIAM eLearning | Cloud Computing eLearning | OBASHI eLearning | etc..

ITIL® Exam Details

You can choose to take your exams either online or at one of our exam centres.

Online Foundation Exams

Take your ITIL Foundation exam online! This exam option is available using your own webcam and microphone (Valid ID required) and allows you to take the exam in the comfort of your own home at a convenient time without the need for a physical invigilator.

It is ideal for candidates who may not have access to exam centres or those who may not be able to get to an exam centre.

Please note a minimum of 3 weeks notice is normally applicable to arrange online exams.

Spread the cost with ITIL Passport Flexi

Passport Flexi Passport Flexi is a great way to spread out the costs of your ITIL® training. Here's how it works:

1. If you don't want any exams, and just want the to use the e-learning then you might like to consider the following -

- ITIL Foundation Handbook (optional) = £10.95 + P&P

2. If you have purchased the Online learning package and would like to pursue a Foundation Qualification -

- ITIL Foundation Online Exam (required) = £199

- ITIL Foundation Handbook (optional) = £10.95 + P&P

To book your exam, please contact SPOCE on +44 (0)1202 736373 or email:
Similarly, Intermediate and practitioner level packages are also available please contact us for details.

Technical Requirements

Any recent Desktop/Laptop/Tablet with internet connectivity and based on a modern operating system (Windows8®,Windows7®, Windows Vista®, MAC OSX, Linux, iPad iOS 7, Kindle Fire, Android based Tablets) with a latest version of the Web Browser viz. Chrome, Firefox, Internet Explorer 11, (Safari on MAC OSX).

System Requirements:

  • 1GB RAM [512MB RAM] & at least 1GB of available hard disk space.
  • The learning application is based on HTML5 technologies and therefore the latest version of Web Browser is a pre-requsite ( Chrome, Firefox, Internet Explorer 11). These products can be downloaded free of charge
  • Video & Audio Playing capabilities (codecs), recent PDF Reader & JavaScript enabled, Headphones/Speakers
  • The system should include the latest updates & service packs and have at least 1GB free hard disk space.
  • Whilst the learning application might work on smaller screens and devices that support HTML5 technologies, the learning application is best viewed on a desktop, laptop or a tablet.
  • If in doubt please either contact us or check the compatability of your device on the demo module (link above), prior to purchase.

Service Level Agreement (SLA)

SPOCE's Service Level Agreement (SLA) for responding to e-Learning enquiries are -

  • An initial acknowledgement to the enquiry is sent to the candidate within 2 working hours.
  • A full response, whether this is by email or telephone call is completed within one working day.
  • A follow up email is sent to the candidate to confirm that the enquiry has been responded to satisfactorily, and to close the enquiry.

Why ITIL Passport self-study?

  • Provides flexibility for those wishing to study at a time, pace and place convenient to them
  • A flexible choice of different options and packages (Introduction, foundation, Exam bundles, online/classroom exams)
  • A cost-effective solution for both individuals and organisations
  • People who study using SPOCE's Passport products achieve a higher score in the Foundation exam
  • Passport achieves higher pass rates in the Practitioner exam compared to classroom training
  • Browser-based online software gives you the freedom to access it 24x7 from any location in the world, using a variety of devices
This website is only viewable in portrait mode,
please rotate your device