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  • ITIL Intermediate Service Operation (3 Day) ITIL Intermediate Service Operation (3 Day)

ITIL® Intermediate; Service Operation (3 Day)


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Quick Overview

This course is aimed at individuals who have attained the ITIL Foundation certificate in Service Management and who wish to advance to higher level ITIL certifications. It will give delegates a detailed understanding of the ITIL Service Operation phase of the ITIL core life-cycle and how it may be implemented to enhance the quality of IT service provision within an organisation.