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Accredited eLearning Online courses and Qualifications

Methods and Options

Business Relationship Management Professional

The Business Relationship Management Professional (BRMP®) certification allows delegates to understand the BRM role and create awareness of it in their organisation. They will also be able to look at current relationships in their business and identify where improvements can be made.

Business Relationship Management Professional (BRMP®) The BRMP® training and certification program is intended as a comprehensive foundation for Business Relationship Managers at every experience level, with the training and certification designed to provide a solid baseline level of knowledge.

Course Contents:

  • • Module 1: An overview of BRM
  • • Module 2: Strategic partnering
  • • Module 3: Business IQ
  • • Module 4: Portfolio Management
  • • Module 5: Business transition management
  • • Module 6: Provider domain knowledge
  • • Module 7: Powerful communication
  • • Module 8: Exam preparation
  • • Includes: 50% off membership of the Business Relationship Management Institute when buying our course

Prerequisites: This course does not require any existing knowledge of BRM.

Exam details: 50 multiple choice questions. 40 minute duration with a 50% pass mark. Exam can be taken online with a web proctor (With APMG). Students should have completed the BRMP course before requesting their exam voucher

Suitable for: Anyone working or looking to work in a business relationship environment, such as buyers, sales teams and customer service advisors. However, it may also be of use to business owners, project managers and others involved in business processes.

License Duration: 150 Days/5 Months. CPD'/PDU's: 20

Course Options:
I. Business Relationship Management Professional (BRMP) +Exam - eLearning+Exam - £999+VAT

Click on Chat below or contact us here or request a call back on sales@spoce.com or call on 00441202736373 to book.

Certified Business Relationship Manager

The online Certified Business Relationship Management (CBRM®) course allows BRMP qualified students to take the next step in their development and learn what it means to become a strategic BRM or business partner.

Business Relationship Management Professional (BRMP®) The BRMP® training and certification program is intended as a comprehensive foundation for Business Relationship Managers at every experience level, with the training and certification designed to provide a solid baseline level of knowledge.

Course Contents:

  • • Module 1: Introduction to CBRM
  • • Module 2: Understanding Business Relationship Maturity and Value – Look at the Strategic BRM role, BRM Impact on Business Value and how BRMs work with other Business Partner Providers
  • • Module 3: Assessing BRM Context – Assessing business demand, relationships, capabilities and competencies
  • • Module 4: Developing Strategic Relationships - planning, persuasion and politics
  • • Module 5: Optimising Business Value – Innovation, management, governance, planning and optimisation
  • • Module 6: Revision and exam prep

Prerequisites: Students must already hold the BRMP certification

Exam details: 80 multiple choice questions. 2 hours and 30 minute duration with a 50% pass mark. Exam can be taken online with a web proctor (With APMG). Students should have completed the CBRM course before requesting their exam voucher.

License Duration:150 Days/5 MonthsCPD'/PDU's: 20

Course Options:
I. Certified Business Relationship Management (CBRM) +Exam+BOK - eLearning+Exam - £1499+VAT

Click on Chat below or contact us here or request a call back on sales@spoce.com or call on 00441202736373 to book.

Cloud Computing Foundation

This fully accredited Cloud Computing Foundation course provides you with an overview of Cloud Computing and its relationship with other areas of Information management and includes some technical knowledge. Learn fundamental concepts such as architecture, design, and deployment models and how it can be employed by different types of organizations.
EXIN Cloud Computing Foundation is a certification that tests candidates on the basics of Cloud Computing. This vendor-neutral qualification includes some technical knowledge and looks at the general management aspects of Cloud Computing.

Package Content:

  • - 24 easy to absorb, short lessons covering principles, access, security, compliance, implementing, managing and more…
  • - Includes video tutorials, study guides and animations to bring your learning to life
  • - Study duration: 20 Hrs

Course content:

  • • Lesson 1: The Concept of Cloud Computing
  • • Lesson 2: Deployment Models for Cloud Computing
  • • Lesson 3: Service Models for Cloud Computing
  • • Lesson 4: The Evolution of Cloud Computing Pt1
  • • Lesson 5: The Evolution of Cloud Computing Pt 2
  • • Lesson 6: The Evolution of Cloud Computing Pt 3
  • • Lesson 7: Cloud Computing Architectures Part 1
  • • Lesson 8: Cloud Computing Architectures Part 2
  • • Lesson 9: The building of Local Cloud Environment Part 1
  • • Lesson10: The building of Local Cloud Environment Part 2
  • • Lesson 11: The principles of Managing Cloud Services
  • • Lesson 12: Accessing the Cloud Part 1
  • • Lesson 13: Accessing the Cloud Part 2
  • • Lesson 14: How Cloud Computing Can Support Business Processes
  • • Lesson 15: How Service Providers can use the Cloud
  • • Lesson 16: The Security Risks of Cloud Computing
  • • Lesson 17: Managing Identity and Privacy in The Cloud Part 1
  • • Lesson 18: Managing Identity and Privacy in The Cloud Part 2
  • • Lesson 19: Managing Identity and Privacy in The Cloud Part 3
  • • Lesson 20: The Business Case for Cloud Computing
  • • Lesson 21: The Evaluation of Cloud Computing Implementations
  • • Lesson 22: Course Recap and Exam Preparation

Pre-requisites: This course does not require any existing knowledge of Cloud Computing.

Exam Details: 40 multiple choice questions, 60 minute duration with a 60% pass mark. Exam can be taken online with a web proctor (with EXIN). Candidates must have completed the Cloud Computing Foundation course before requesting their exam voucher.

Suitable for: Anyone interested in the cloud or have a role in the use and management of internet-based services. This includes those in management positions, service provider staff and IT administrators and service managers.

License Duration: 150 Days/5 Months. CPD'/PDU's: 20

Course Options:
I. Cloud Computing - Introduction+Foundation - eLearning Only - £399+VAT
II. Cloud Computing - Introduction+Foundation + Exam - eLearning+Exam - £599+VAT

Click on Chat below or contact us here or request a call back on sales@spoce.com or call on 00441202736373 to book.

COBIT 5 Foundation

COBIT (Control Objectives for Information and Related Technologies) is a good-practice framework created by international professional association ISACA for information technology (IT) management and IT governance.

This course provides a comprehensive introduction to COBIT 5. COBIT 5 Foundation certificate holders can understand the governance and management of enterprise IT, create awareness at senior levels and decide which elements of COBIT will benefit their organisation. COBIT 5 manages IT risk and helps to protect your system more effectively, it provides globally acceptable principals, practices and tools that create trust in and value from IT.

Course Content:

  • • 6 easy to absorb modules covering terminology, structure, concepts and value
  • • Includes video tutorials, study guides and quizzes
  • • Study duration: 18 hours
  • • Module 1: Overview and key features
  • • Module 2: Principles
  • • Module 3: Enablers
  • • Module 4: Implementation
  • • Module 5: Process capability assessment model
  • • Module 6: Exam preparation

Prerequisites: None. This COBIT 5 Foundation is a prerequisite for students wanting to take more advanced study including the COBIT 5 Assessor and Implementation certificates

Exam details: 50 multiple choice questions. 40 minute duration with a 50% pass mark. Exam can be taken online with a web proctor (with PEOPLECERT). Students should have completed the COBIT 5 Foundation course before requesting their exam.

Suitable for: Business Management, Chief Executives, IT/IS Auditors, Internal Auditors, Information Security and IT Practitioners, Consultants, IT/IS Management and anyone else with an interest in IT governance and management. Would also be suitable for students who have studied ITIL or ISO/IEC 20000, although this is not a requirement. The COBIT 5 course is part of the Foundations for Professionals program.

License Duration:150 Days/5 Months. CPD'/PDU's: 20

Course Options:

I. COBIT 5- Introduction+Foundation - eLearning Only - £299+VAT
II. COBIT - Introduction+Foundation + Exam - eLearning+Exam - £499+VAT

Click on Chat below or contact us here or request a call back on sales@spoce.com or call on 00441202736373 to book.

DevOps Foundation

The Foundation Certificate in DevOps course is produced in conjunction with the DevOps Group and is accredited by BCS. This course provides an introduction to DevOps – the cultural and professional movement that stresses communication, collaboration, integration and automation in order to improve the flow of work between software developers and IT operations professionals.

11 modules covering an introduction to DevOps, DevOps practices, culture and organisational considerations and DevOps and other frameworks.

Course Contents:

  • • Module 1: Introducing DevOps
  • • Module 2: CALMS: Culture
  • • Module 3: CALMS: Automation
  • • Module 4: CALMS: Lean
  • • Module 5: CALMS: Measurement
  • • Module 6: CALMS: Sharing
  • • Module 7: Common DevOps Roles
  • • Module 8: Product vs. Project
  • • Module 9: The Three Ways of DevOps, Methods and Approaches
  • • Module 10: DevOps Practices
  • • Module 11: Summary and Exam Preparation

Prerequisites: This course does not require any existing knowledge of DevOps.

Exam details: 40 multiple choice questions. 60 minute duration with a 65% pass mark. Exam can be taken online with a web proctor (with BCS). Students should have completed the DevOps Foundation course before requesting their exam voucher

Suitable for: Individuals and organisations seeking a fundamental understanding of DevOps; employees, managers, stakeholders and suppliers who are leading or contributing to an organisation’s DevOps initiatives; consultants guiding their clients through DevOps programs and process improvement initiatives; application and infrastructure providers whose products are part of the DevOps tool chain; internal and external suppliers; business stakeholders

License Duration: 150 Days/5 Months. CPD'/PDU's: 20

Course Options:
I. DevOps - Introduction+Foundation - eLearning Only - £399+VAT
II. DevOps - Introduction+Foundation + Exam - eLearning+Exam - £599+VAT

Click on Chat below or contact us here or request a call back on sales@spoce.com or call on 00441202736373 to book.

ISO/IEC 20000 Foundation

This course provides a comprehensive introduction to ISO/IEC 20000, the international standard for service management. Foundation certificate holders can understand the structure of the standard and key terms used within it. They will understand what an organisation needs to do in order to be accredited to the standard.

ISO/IEC 20000, often referred to simply as ISO 20000, is the international IT service management (ITSM) standard that enables IT organisations (whether in-house, outsourced or external) to ensure that their ITSM processes are aligned both with the needs of the business and with international best practice.

Course Contents:

  • • 6 easy to absorb modules covering terminology, structure, concepts and value
  • • Includes video tutorials, study guides and quizzes
  • • Study duration: 15 hours
  • • Module 1: Introduction to ISO/IEC 20000
  • • Module 2: Service management system general requirements
  • • Module 3: Service delivery and relationship processes
  • • Module 4: Design, transition, control and resolution processes
  • • Module5: Audits
  • • Module 6: Exam preparation
  • • Includes free eBook: ISO/IEC 20000:2011 A Pocket Guide

Prerequisites: None. The ISO/IEC 20000 Foundation certificate is a pre-requisite for anyone wanting higher level training in ISO/IEC 20000

Exam details: 40 multiple choice questions. 60 minute duration with a 65% pass mark. Exam can be taken online with a web proctor (with PEOPLECERT). Candidates much have completed the ISO/IEC Foundation Course before requesting their exam voucher.

Suitable for: People who are working in an organisation that is using service management guidance (like ITIL) to deliver its services. Would also be suitable for students who have studied ITIL or COBIT 5, although this is not a requirement. The ISO/IEC 20000 course is part of the Foundations for Professionals program.

License Duration: 150 Days/5 Months. CPD'/PDU's: 20

Course Options:
I. ISO 20000 - Introduction+Foundation - eLearning Only - £299+VAT
II. ISO 20000 - Introduction+Foundation + Exam - eLearning+Exam - £499+VAT

Click on Chat below or contact us here or request a call back on sales@spoce.com or call on 00441202736373 to book.

Introduction to Kanban

This course looks at Kanban, its background, how it can be used in your work and private life, and how to improve the way that you work.

Course Content:

  • • Introducing Kanban – including the history of Kanban and its importance
  • • Kanban in action – building your workflow and Kanban boards
  • • Reviewing your work – introducing Stand-up and making improvements

Exam details: The course does not have an associated exam

Prerequisites: None

Suitable for: Anyone! This is great for anyone who wants to put Kanban into the context of their home or business environment

License Duration: 150 Days/5 Months. CPD'/PDU's: 3

Course Options:
I. Kanban - Introduction - short course - eLearning Only - £99+VAT

Next Steps: The Kanban Management Professional is broken down into 2 core certifications KMP1 & KMP2.

a) Lean Kanban Foundation – Certified Kanban Systems Design KMP 1 (2 Day)
b) Lean Kanban Practitioner – Certified Kanban Management Professional KMP 2 (2 Day)

completing these 2 separtely or combined will earn you the Kanban Management Professional accreditation.

Click on Chat below or contact us here or request a call back on sales@spoce.com or call on 00441202736373 to book.

OBASHI Foundation

This course provides a comprehensive introduction to OBASHI. OBASHI Foundation certificate holders can work as part of an OBASHI team, understand how OBASHI supports business strategy and explain the benefits of OBASHI. OBASHI is a revolutionary new methodology to allow you to really understand how your business works. OBASHI is a way of thinking that helps users gain a clear picture of how their business works and is available as a methodology.

Course Contents:

  • • 12 easy to absorb lessons covering terminology, structure, concepts and value
  • • Includes video tutorials, study guides and quizzes
  • • Study duration: 13.5 hours
  • • Lesson 1: Introducing OBASHI
  • • Lesson 2: OBASHI and business strategy, digital flow and digital dynamics
  • • Lesson 3: Core principles
  • • Lesson 4: Business and IT Diagrams and Dataflow Analysis View
  • • Lesson 5: Elements and layers
  • • Lesson 6: Relationship rules
  • • Lesson 7: Relationship types part 9
  • • Lesson 8: Relationship types part 2
  • • Lesson 9: Techniques and standards
  • • Lesson 10: Physical vs. Logical
  • • Lesson 11: Modelling using OBASHI
  • • Lesson 12: The OBASHI exam

Prerequisites: There are no prerequisites for anyone wishing to take this course.

Exam details: OBASHI: 50 multiple choice questions. 60 minute duration with a 60% pass mark. Exam can be taken online with a web proctor (with APMG). Candidates much have completed the OBASHI Foundation Course before requesting their exam voucher.

Suitable for: OBASHI is applicable to any organisation and at all levels. The OBASHI Foundation course is part of the Foundations for Professionals program.

License Duration: 150 Days/5 Months. CPD'/PDU's: 20

Course Options:
I. OBASHI - Introduction+Foundation - eLearning Only - £299+VAT
II. OBASHI - Introduction+Foundation + Exam - eLearning+Exam - £499+VAT

Click on Chat below or contact us here or request a call back on sales@spoce.com or call on 00441202736373 to book.

Introduction to Process Improvement

This short course will help you to understand how to improve the processes you use every day.

Course Content:

  • • Introducing the link between processes and business objectives and the differences between choosing to Refine, Re-engineer or Rethink a process.
  • • Understanding process interactions to help you gain clarity in identifying improvement opportunities within a process.
  • • Learn how to embed your new way of working for sustained success

Exam details: The course does not have an associated exam

Prerequisites: None

Suitable for: Anyone wanting to learn the essentials of Process Improvement

License Duration: 150 Days/5 Months. CPD'/PDU's: 3

Course Options:
I. Process Improvement - Introduction - short course - eLearning Only - £99+VAT

Click on Chat below or contact us here or request a call back on sales@spoce.com or call on 00441202736373 to book.

RESILIA Foundation

The RESILIA Foundation qualification takes delegates through a lifecycle approach to organisational cyber resilience, from creating a strategy aligned to business objectives through to operational cyber resilience activities. The course is suitable for anyone who needs an awareness of how to protect an organisation’s information assets, as well as how to recover from a cyber breach.

Course Contents:

  • • Module 1: Introduction to cyber resilience
  • • Module 2: Risk management
  • • Module 3: Managing cyber resilience
  • • Module 4: Cyber resilience strategy
  • • Module 5: Cyber resilience design
  • • Module 6: Cyber resilience transition
  • • Module 7: Cyber resilience operation
  • • Module 8: Cyber resilience improvement
  • • Module 9: Roles and responsibilities
  • • Module 10: Exam preparation

Prerequisites: This course does not require any existing knowledge of cyber resilience.

Exam details: 50 multiple choice questions. 110 minute duration with a 66% pass mark. Exam can be taken online with a web proctor (with PEOPLECERT). Students must have completed the RESILIA Foundation course before requesting their exam voucher.

Suitable for: The entire organisation, including the boardroom, IT, risk and business professionals, so that they better understand the risks and benefits of effective Cyber Resilience. The certification is aimed at IT and security, risk functions and all core business functions including HR, finance, procurement, operations and marketing.

License Duration: 150 Days/5 Months. CPD'/PDU's: 20

Course Options:
I. RESILIA® - Cyber Resilience - Introduction+Foundation - eLearning Only - £199+VAT
II. RESILIA® - Cyber Resilience - Introduction+Foundation + Exam - eLearning+Exam - £499+VAT

Click on Chat below or contact us here or request a call back on sales@spoce.com or call on 00441202736373 to book.

RESILIA Practitioner

The RESILIA Practitioner qualification builds on knowledge acquired during the RESILIA Foundation training and challenges delegates to apply and adapt cyber resilience best practice. This practical course is built round a case study and set of exercises to bring cyber resilience to life.

Course Contents:

  • • Module 1: Cyber resilience implementation
  • • Module 2: Cyber resilience strategy
  • • Module 3: Cyber resilience design
  • • Module 4: Cyber resilience transition
  • • Module 5: Cyber resilience operation
  • • Module 6: Cyber resilience improvement
  • • Module 7: Exam preparation

Prerequisites: Exam delegates must hold the RESILIA Foundation certificate.

Exam details: 50 multiple choice questions. 135 minute duration with a 60% pass mark. Exam can be taken online with a web proctor (with PEOPLECERT). Students must have completed the RESILIA Practitioner course before requesting their exam voucher.

Suitable for: Professionals with responsibility for IT and security functions or risk and compliance operations within an organisation. Other core business areas including HR, Finance, Procurement, Operations and Marketing, will also benefit from having cyber resilience expertise within their teams.

License Duration: 150 Days/5 Months. CPD'/PDU's: 20

Course Options:
I. RESILIA® - Cyber Resilience - Introduction+Practitioner - eLearning Only - £199+VAT
II. RESILIA® - Cyber Resilience - Introduction+Practitioner + Exam - eLearning+Exam - £599+VAT

Click on Chat below or contact us here or request a call back on sales@spoce.com or call on 00441202736373 to book.

SIAM Foundation

The fully accredited SIAM Foundation course introduces service integration and management, including its history, business drivers, roles, challenges and the processes that support SIAM models. It is suitable for anyone working in, or wishing to work in an organization using SIAM management practices.

Course Content:

  • - 21 easy to absorb lessons covering SIAM terminology, concepts, structural elements and challenges
  • - Includes video tutorials, study guides and quizzes
  • - Study duration: 18 hours
  • - Lesson 1: Introduction to SIAM
  • -Lesson 2: Purpose and value
  • -Lesson 3: The SIAM ecosystem
  • -Lesson 4: SIAM structures
  • -Lesson 5: SIAM roadmap part 1
  • -Lesson 6: SIAM roadmap part 2
  • -Lesson 7: SIAM roadmap part 3
  • -Lesson 8: SIAM roadmap part 4
  • -Lesson 9: SIAM roles & responsibilities part 1
  • -Lesson 10: SIAM roles & responsibilities part 2
  • -Lesson 11: SIAM roles & responsibilities part 3
  • -Lesson 12: SIAM practices part 1
  • -Lesson 13: SIAM practices part 2
  • -Lesson 14: Processes part 1
  • -Lesson 15: Processes part 2
  • -Lesson 16: Challenges and risks part 1
  • -Lesson 17: Challenges and risks part 2
  • -Lesson 18: Challenges and risks part 3
  • -Lesson 19: SIAM and other practices part 1
  • -Lesson 20: SIAM and other practices part 2
  • -Lesson 21: Exam preparation

Pre-requisites: This course does not require any existing knowledge of SIAM. Knowledge of IT service management terminology is recommended, for example ITIL® or ISO/IEC 20000.

Exam Details: 50 multiple choice questions, 60 minute duration with a 65% pass mark. Exam can be taken online with a web proctor (with EXIN). Candidates must have completed the SIAM Foundation course before requesting their exam voucher.

Suitable for: anyone working in, or wishing to work in an organization using SIAM management practices.

License Duration: 150 Days/5 Months. CPD'/PDU's: 20

Course Options:
I. SIAM - Introduction+Foundation - eLearning Only - £399+VAT
II. SIAM - Introduction+Foundation + Exam - eLearning+Exam - £599+VAT

Click on Chat below or contact us here or request a call back on sales@spoce.com or call on 00441202736373 to book.

VeriSM™ Foundation

The fully accredited VeriSM Foundation course introduces VeriSM, gives a clear understanding of services and service management and the VeriSM model and explains how an organization can incorporate many different management practices to support the delivery of services.

Course Content:

  • •22 easy to absorb lessons covering the VeriSM model, innovative technologies, progressive practices, the service organization, service culture and people and organizational structure
  • •Includes video tutorials, study guides and quizzes
  • •Study duration: 14 hours
  • • Lesson 1: Organizational context & governance
  • • Lesson 2: Digital transformation
  • •Lesson 3: Service Culture
  • • Lesson 4: Organizational structure
  • • Lesson 5: Teams
  • • Lesson 6: Service Provider Challenges
  • • Lesson 7: Organizational change principles
  • • Lesson 8: Introduction to the VeriSM model
  • • Lesson 9: The VeriSM Model Part 1 Define
  • • Lesson 10: The VeriSM Model Part 2 Produce
  • • Lesson 11: The VeriSM Model Part 3 Provide
  • • Lesson 12: The VeriSM Model Part 4 Respond
  • • Lesson 13: Adapting the VeriSM Model
  • • Lesson 14: Progressive practices Agile
  • • Lesson 15: Progressive practices DevOps and SIAM
  • • Lesson 16: Progressive practices Lean Shift Left
  • • Lesson 17: Progressive practices CXUX Continuous Delivery
  • • Lesson 18: Innovative Technologies- Part 1
  • • Lesson 19: Innovative Technologies- Part 2
  • • Lesson 20: Innovative Technologies- Part 3
  • • Lesson 21: Getting Started Lesson
  • • Lesson 22: Exam Preparation

Pre-requisites: This course does not require any existing knowledge VeriSM

Exam Details: 40 multiple choice questions, 60 minute duration with a 65% pass mark. Exam can be taken online with a web proctor (with EXIN). Candidates must have completed the VeriSM Foundation course before requesting their exam voucher.

License Duration: 150 Days/5 Months. CPD'/PDU's: 20

Course Options:
I. VeriSM™ - Introduction+Foundation - eLearning Only - £399+VAT
II. VeriSM™ - Introduction+Foundation + Exam - eLearning+Exam - £599+VAT

Click on Chat below or contact us here or request a call back on sales@spoce.com or call on 00441202736373 to book.

VeriSM Essentials

The fully accredited VeriSM Essentials course will give a basic understanding of service management, culture and organisational structure using the VeriSM model. The VeriSM Essentials certification is a stand alone course, but delegates can later take VeriSM Plus to become VeriSM Foundation certified.

Course Content:

  • • 13 easy to absorb lessons covering the service management basics in the digital age using the VeriSM model
  • • Includes video tutorials, study guides and quizzes
  • • Study duration: 7 hours
  • • Lesson 1: Organizational context and governance
  • • Lesson 2: Digital transformation
  • • Lesson 3: Service Culture
  • • Lesson 4: Organizational structure
  • • Lesson 5: Teams
  • • Lesson 6: Service Provider Challenges
  • • Lesson 7: Organizational change principles
  • • Lesson 8: Introduction to the VeriSM model
  • • Lesson 9: The VeriSM Model Part 1 Define
  • • Lesson 10: The VeriSM Model Part 2 Produce
  • • Lesson 11: The VeriSM Model Part 3 Provide
  • • Lesson 12: The VeriSM Model Part 4 Respond
  • • Lesson 13: Exam Preparation

Pre-requisites: This course does not require any existing knowledge VeriSM

Exam Details: 20 multiple choice questions, 30 minute duration with a 65% pass mark. Exam can be taken online with a web proctor (with EXIN). Candidates must have completed the VeriSM Essentials course before requesting their exam voucher.

License Duration: 150 Days/5 Months. CPD'/PDU's: 20

Course Options:
I. VeriSM™ - Essentials - eLearning Only - £299+VAT
II. VeriSM™ - Essentials + Exam - eLearning+Exam - £499+VAT

Click on Chat below or contact us here or request a call back on sales@spoce.com or call on 00441202736373 to book.

VeriSM Plus

The fully accredited VeriSM Plus course provides an introduction to new management practices (DevOps, Agile, Lean, SIAM etc.) The VeriSM Plus certification allows students who hold VeriSM Essentials, ITIL Foundation or ISO/IEC 20000 Foundation certification to bridge to the VeriSM Foundation certification.

Course Content:

  • • 18 easy to absorb lessons covering the VeriSM™ model, innovative technologies, progressive practices, and innovative technologies
  • • Includes video tutorials, study guides and quizzes
  • • Study duration: 7 hours
  • • Lesson 1: Digital transformation
  • • Lesson 2: Organizational structure
  • • Lesson 3: Teams
  • • Lesson 4: Introduction to the VeriSM model
  • • Lesson 5: The VeriSM Model Part 1 Define
  • • Lesson 6: The VeriSM Model Part 2 Produce
  • • Lesson 7: The VeriSM Model Part 3 Provide
  • • Lesson 8: The VeriSM Model Part 4 Respond
  • • Lesson 9: Adapting the VeriSM Model
  • • Lesson 10: Progressive practices Agile
  • • Lesson 11: Progressive practices DevOps & SIAM
  • • Lesson 12: Progressive practices Lean Shift Left
  • • Lesson 13: Progressive practices CXUX Continuous Delivery
  • • Lesson 14: Innovative Technologies - Part 1
  • • Lesson 15: Innovative Technologies - Part 2
  • • Lesson 16: Innovative Technologies - Part 3
  • • Lesson 17: Getting Started
  • • Lesson 18: Exam Preparation

Pre-requisites: VeriSM Essentials Certificate or a current Foundation Certificate from most other recognised service management frameworks (ITIL, ISO/IEC 20000, IT4IT etc)

Exam Details: 20 multiple choice questions, 30 minute duration with a 65% pass mark. Exam can be taken online with a web proctor (with EXIN). Candidates must have completed the VeriSM Plus course and hold the pre-requisite certificate before requesting their exam voucher.

License Duration: 150 Days/5 Months. CPD'/PDU's: 20

Course Options:
I. VeriSM™ - Plus - eLearning Only - £299+VAT
II. VeriSM™ - Plus + Exam - eLearning+Exam - £499+VAT

Click on Chat below or contact us here or request a call back on sales@spoce.com or call on 00441202736373 to book.

Other Best Practice eLearning


For information on other Passport/Accredited eLearning products please click the links below
PRINCE2 Agile Passport | PRINCE2 Passport | AgilePM Passport | ITIL Passport | MSP Passport | BBC Passport | BA Passport | etc..

Click on Chat below or contact us here or request a call back on sales@spoce.com or call on 00441202736373 to book.

BRMP® is a Registered Trade Mark of Business Relationship Management Institute, Inc.
COBIT® is a trademark of ISACA® registered in the United States and other countries.
ITIL® is a registered trade mark of AXELOS Ltd, used under permission of AXELOS Limited. All rights reserved.
The International Organization for Standardization (ISO) is a non-governmental organization which is a network of the national standards institutes of 156 countries.
ISO is the owner of the ISO/IEC 20000 standard.
OBASHI® is a registered trademark in the United Kingdom and other countries
RESILIA™ is a trade mark of AXELOS Ltd, used under permission of AXELOS Limited. All rights reserved.
SIAM® is a registered trademark
Accredited BRMP®, COBIT®, ISO, OBASHI®, SIAM® , DevOps, VeriSM™ training is provided by IT Training Zone Ltd. (APMG-International/AXELOS/PeopleCert/DevOps Accredited Training Organisation).

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