ITIL® Passport - is the leading accredited eLearning for ITIL Service Management. It aim's to provide you with a straightforward (self-paced) route to achieving your ITIL Foundation Certificate in IT Service Management. This e-Learning package is available as web based online access. There are no pre-requisites for this product, although experience in an IT environment would be beneficial.
Our accredited e-learning can also be used to support your claim for up to 21 Category-C PDUs for the PMI's Continuing Certification Requirements Scheme (CCRS). See all about earning and claiming your PDUs.
If you are looking for the higher levels of ITIL qualifications then more information here on ITIL 4 Transition to Managing Professional or ITIL 4 Specialist: Create, Deliver and Support
ITIL® Passport contains learning modules for Foundation level study and qualification.
Bulk Corporate licenses also come with supervisory access to a fully featured Learning Management System with comprehensive user management and reporting capabilities. Options to host it on your own SCORM compliant LMS are also available please contact us to discuss your specific needs. Info for Resellers and affiliates.
ITIL® is a registered trade mark of AXELOS Ltd, used under permission of AXELOS Limited. All rights reserved. The ITIL® course on this page is offered in partnership with IT Training Zone Ltd. an ATO of AXELOS Limited.
Foundation level requires approximately 20 hours of study. This study will be a mixture of computer-based training using the e-Learning, reference to the support documents (provided within the product), and completion of the Tasks and Tests. Depending on other commitments, you will require anything from 2 weeks to 6 months to complete this learning.
Purchasing this product provides you with a license to use ITIL® Passport for a period of 6 months from the date of purchase. During this period the product is supported to ensure that the content is consistent with the method syllabus. The e-Learning and Practitioner Exams are valid for 6 months from the date of the initial purchase.
If you find that time passes by more quickly than you thought, then you can extend the license by contacting firstname.lastname@example.org
It is advisable to identify a date for completion of the self study to help focus on completion. 3 weeks notice applicable to arrange the exam. Failure to attend your confirmed exam event may result in transfer charges being applied (see Terms & Conditions).
For information on other Passport/Accredited eLearning products please click the links below
PRINCE2 Agile Passport | PRINCE2 Passport | AgilePM Passport | ITIL Passport | MSP Passport | BBC Passport | BA Passport | APM PFQ Passport | Resilia - Cyber Resilience Passport | BRMP eLearning | DevOps eLearning | VeriSM eLearning | COBIT eLearning | ISO 20000 eLearning | SIAM eLearning | Cloud Computing eLearning | OBASHI eLearning | etc..
ITIL exams must be taken online
Online Foundation Exams
Take your ITIL Foundation exam online! This exam option is available using your own webcam and microphone (Valid ID required) and allows you to take the exam in the comfort of your own home at a convenient time without the need for a physical invigilator.
Please note a minimum of 3 weeks notice is normally applicable to arrange online exams.
Any recent Desktop/Laptop/Tablet with internet connectivity and based on a modern operating system (Windows8®,Windows7®, Windows Vista®, MAC OSX, Linux, iPad iOS 7, Kindle Fire, Android based Tablets) with a latest version of the Web Browser viz. Chrome, Firefox, Internet Explorer 11, (Safari on MAC OSX).
SPOCE's Service Level Agreement (SLA) for responding to e-Learning enquiries are -